Since the Wisconsin Department of Workforce Development website won't allow me to fill in the dates I've worked, I dial into the "help" system.
"If you speak English, press 1". I'm curious, so I don't touch the phone,
"En Espanol...dos". I continue to wait.
Some Asian language - Hmong? Cute female voice, anyway. Continue to do nothing.
"Do you speak a language other than English?". More waiting.
Instructions to make sure your phone is set for touch-tone - and if it's a dial phone, please wait.
Finally - "We are going to attempt to connect your call". Nine in line. Time is around ten minutes.
Or, I can ask for "virtual hold", and they will call me back in around half an hour. Still waiting - seven ahead of me now.
They really want me on "virtual hold"...
Number 6 now.
Number 2 now - still want me to go on virtual hold...
Finally - a human. Nice lady. The reason I can't get into the system is because I was working in Ill-Annoys, not Wisconsin - have to file down there. Thanks for your help, have a good day.
Off to the Ill-Annoys UI site - will update...
The Ill-annoys site worked OK, but did ask for my WEIGHT on my driver's license. If all goes well, I'll get benefits in two weeks - about a quarter of what I was earning.