Day by Day Cartoon by Chris Muir

Tuesday, December 14, 2010

The TSA responds

Recently, I sent these clowns a note - reproduced at the bottom of their response. As usual with any governmental agency or public servant, they totally ignored the content of my comment.

I wonder who writes these? Is it just an "Eliza" program? A badly written one?

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Thank you for your email message regarding the delays you have experienced while traveling through our Nation's airports.

As part of its airport security procedures, the U.S. Department of Homeland Security (DHS) requires airlines to verify the identity of all passengers to ensure that persons on Federal watch lists who are known to pose, or are suspected of posing, a threat to civil aviation or national security receive secondary screening or are denied boarding on commercial aircraft. The Federal watch lists are maintained by the U.S. Terrorist Screening Center in a consolidated Terrorist Screening Database, and are compiled from information provided by Federal intelligence and law enforcement agencies. The Federal watch lists include a No-Fly List and a Selectee List. Individuals on the No-Fly List are prohibited from traveling on commercial aircraft. Individuals on the Selectee List are permitted to fly but receive secondary screening at airport security checkpoints.

DHS recognizes the frustration that individuals may feel when they experience delays at airports due to security procedures. To help alleviate delays, DHS has developed the Traveler Redress Inquiry Program (TRIP) to assist individuals who believe they have been incorrectly delayed, denied boarding, identified for additional screening, or have experienced difficulties when seeking entry into the United States.

Travelers may outline their concerns in a single request to DHS TRIP via the Internet. The information received will be shared with applicable DHS component agencies, such as the Transportation Security Administration (TSA) and U.S. Customs and Border Protection, as well as with the U.S. Department of State and, when appropriate, with airport and airline operators. Information will be shared in accordance with the provisions of the Privacy Act of 1974 (5 U.S.C. § 552a), and as established in the Privacy Impact Assessment published for DHS TRIP.

To participate in the program, please submit a completed Traveler Inquiry Form and requested copies of identity documents to DHS TRIP at www.dhs.gov/trip or by completing the enclosed form. DHS will review the information submitted and work with other Federal agencies, if necessary, to resolve individual concerns. DHS TRIP will inform you in writing when review of your inquiry is complete.

DHS can neither confirm nor deny whether an individual is on a Federal watch list because this information is derived from classified and sensitive law enforcement and intelligence information. In addition, DHS cannot ensure that your travel will always be delay-free. Airline check-in procedures must still be followed and other security measures remain in place at the airport. For example, an individual may be selected for secondary screening to resolve a walk-through metal detector alarm or because of random selection. Because airline procedures for screening passengers against Federal watch lists vary, an individual may still be required to check in for flights at the airline ticket counter and be unable to print a boarding pass from a home computer, airport kiosk, or curbside.

When you submit an online inquiry, a control number will be assigned to you. The control number will be displayed on the Traveler Inquiry Form acknowledgement page along with your name. Please print the acknowledgement page, sign it, and send it to DHS TRIP along with the requested copies of identity documents. If completing the enclosed form, please sign it and send it to DHS TRIP along with the requested copies of identity documents. Please do not send original identity documents as they will not be returned.

To send your completed documentation to DHS TRIP, you may e-mail it to TRIP@dhs.gov or mail it to the following address:

DHS Traveler Redress Inquiry Program (TRIP)
c/o Transportation Security Administration
601 South 12th Street, TSA-901
Arlington, VA 20598-6901

To check the status of your inquiry, go to https://trip.dhs.gov/status.htm and enter your control number. If you do not have a control number and wish to check the status of your inquiry, contact DHS TRIP by e-mail or the address above.

If you have questions, please contact the TSA Contact Center at (866) 289-9673 or (571) 227-2900.


TSA Contact Center




--- Original Message ---
From:
Received: 11/30/10 1:49:33 PM EST
To: "TSA Contact Center"
Subject: TSA Contact Us: No-Fly/Selectee List

THIS GENERATED EMAIL HAS BEEN SENT FROM http://www.tsa.gov/contact/index.shtm
------------------------------------------------------------------------------------------------------------
Remote Client IP:
Date Time: 11/29/2010 9:19:52 PM
------------------------------------------------------------------------------------------------------------

Inquiry for: General Watch List Information
Name: Chuck Kuecker
Email: ckuecker@redacted.xxx
Message: I just wanted to know if I'm on your "no fly" list, seeing as I am one of your "domestic terrorists", because I don't agree with your ham-handed "security kabuki" that does nothing to foster safety, but indeed helps destroy American freedom.


------ TCC Control Number: ------
<<#577308-725080#>>
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If you enter their "control number" on their web site, you get a message asking you to enter a number. Stripping all the non-numeric stuff results in it being accepted, but nothing happens.

Sort of like the TSA's record on finding real terrorists. I saw somewhere that they miss something like 65% of the "fake bombs" sent through to test security.

So, if Osama - the one over in Ashcanistan - wants to blow up a plane here, he only needs to send 40 bombs through, and he's almost certain one will end up on a plane. Of course, his bombmakers have shown great ineptitude lately, for which we should all give thanks.

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